How long is your shipping timeframe?
All items are subject to a 3 day processing timeframe. Please allow 8-15 business days for shipping of all items and 15-20 days for international orders. If you need your order within 5-7 business days (no weekends or holidays are included in the calculation) please pay for the Expedited shipping option.
Are business days the same as Calendar days?
NO, business days are Mon - Friday normal 8 am to 5 pm business hours. Weekends and Holidays are never included in business days.
Ex. If you placed and order on Friday at 6pm this will be counted as being placed on Monday at 8 am due to our offices being closed at 5 pm.
What is processing time?
Processing time is the time it takes to gather your funds from the payment processor, confirm payment has been cleared and then the time it takes to package and arrange your order to be forwarded to a shipping provider.
Why don't I have a tracking number after placing my order Amazon gives tracking numbers the next day don't all businesses work the same?NO, we are not a large online retailer like Amazon.com, we are a small online based business and do not operate the same as a big box retailer. Please allow time for your item to be processed and shipped before contacting us regarding tracking information.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. However when using your paypal account we will only ship to those who have a confirmed address. Name of purchaser must match paypal info.
How do refunds work?
There are no refunds we do allow store credit.
What size should I select?
When ordering make sure you have your correct size at hand do not try to get a cincher smaller than your recommended size on our size chart, IT WILL NOT FIT and we will not allow any exchanges for customer error.
If you know your waist measurements we recommend you use it to match the corresponding number size on the size chart. If you waist measurement is under 30 inches please order a size XS (30) this will be the best fit for you. We do not suggest sizes due to different body types, weight, height,etc. Sizing charts are available in description.
I cant put my cincher on its too small what should I do?
It may appear that the corset is too small, you will need help getting into the corset, please use the "PULL and HOOK Method" which consist of you pulling the clincher forward towards your partner and your partner hooking the garment for you.
When first starting to wear the corset, It will have a tight fit and your body will need to get use to the corset. The corset is designed to be worn on the 1st set of latches, after hours, days, or weeks (depending on the comfort level) you should be able to get to the 2nd latches and be able to put the corset on yourself without help!!
If you experience discomfort or develop a slight rash due the latex, place a thin layer (tank top/cami) between the corset and clothing.
I'm not satisfied. How do I vent my frustration?
If you are not satisfied with our service please go easy on us if it is something small because we will most likely feel really bad about screwing up. If we really, really screw up please feel free to email us entirely in caps lock. We will replace, repair, rebuild, rerecord, repackage, resend, redo, re-stamp, and or reseal anything that disappears into shipping oblivion.
Due to high volumes of orders we do not personally issue confirmation/tracking numbers. Tracking numbers and confirmation will be automatically sent via email (your paypal email) through USPS.com and you will also be able to log into your account and track your item. If shipping time exceeds and you have not receive your package please contact our company so we can take care of your matter.
In order to provide you with more discounts and promotions, it is imperative to spread the "Tempting Curves" movement along and spread the word about how much you love our products.
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Will you invade my privacy?
We do not give or sell your personal info to any other company, human, crustacean or alien being.